shop terms
1. General Information
By purchasing from this shop, you agree to the terms outlined below. Please read all product descriptions carefully before placing an order. All prices are listed in the applicable currency shown at checkout. Taxes, fees, and shipping costs will be displayed before payment is completed.
If you have any problems or questions, please contact the shop owner via social media or email: [email protected]
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2. Digital Products Policy
Delivery:
Digital products are delivered electronically through weebly after successful payment processing. Customers are responsible for providing a valid email address and maintaining access to their account.
If you experience download issues, please contact me within 14 days of purchase.
Usage License:
Unless otherwise stated, purchases are for personal, non-exclusive use only.
You may not:
Resell, redistribute, or share purchased files.
Upload products to file-sharing websites.
Claim the work as your own.
Use products for commercial purposes without explicit permission.
Commercial licenses, if available, will be clearly stated on the product page.
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3. Physical Finished Products Policy
Processing Time:
Orders are typically processed within 3–7 business days unless otherwise stated.
Processing times may increase during holidays, promotions, or periods of high demand.
Shipping:
Estimated delivery times:
Germany: 3–10 business days
International: 1–8 weeks
Delivery estimates are not guaranteed and may be affected by customs processing, postal delays, weather events, or other circumstances outside my control. Customers are responsible for ensuring their shipping address is accurate before placing an order. Shipping is not insured and will not be refunded in the event of loss. Insured shipping is available for a higher price. For bulk orders, questions or shipments to countries not listed, please contact me *BEFORE* placing your order. International shipping is available.
Customs and Import Fees:
International buyers are responsible for any customs duties, import taxes, VAT, or related fees required by their country.
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4. Preorder Policy (If Applicable)
Before Ordering: Please review the preorder description carefully to ensure your request falls within the offered scope.
Revisions: Reasonable revisions are included as specified in the commission listing.
Additional revisions or major changes after approval may incur extra fees.
Completion Time:
Preorder timelines vary depending on complexity and workload. Time specifications are included in the product description. Estimated completion times are not guarantees.
Usage Rights:
Unless otherwise agreed in writing:
The creator retains copyright ownership.
Clients receive personal-use rights only.
Commercial use requires a separate agreement.
I may display completed preorders and commissions in portfolios, galleries, or social media unless otherwise agreed.
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5. Refund Policy
Digital Products:
Due to the nature of digital goods, all digital product sales are generally final and non-refundable once files have been delivered or downloaded.
Refunds may be considered if:
The product was not delivered.
A duplicate payment occurred.
The product is significantly different from its description.
Physical Products:
Refunds or replacements may be offered if:
The item arrives damaged.
The wrong item was sent.
The package was insured and is lost in transit (subject to carrier confirmation).
Claims must be submitted within 14 days of delivery.
Photographic evidence may be required.
Preorders:
Refunds for Preorders are handled as follows:
Before work begins: Full refund.
After work has started: Partial refund based on completed work.
After final delivery: No refund.
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6. Cancellations
Orders may be canceled before processing or production begins.
Once fulfillment has started, cancellation requests may be denied.
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7. Chargebacks
Customers agree to contact me first to resolve any issue before initiating a chargeback or payment dispute.
Fraudulent chargebacks may result in refusal of future service.
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8. Limitation of Liability
To the maximum extent permitted by law, my liability is limited to the amount paid for the purchased product or service.
I am not responsible for indirect, incidental, or consequential damages resulting from the use of products purchased through this shop.
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9. Contact
For support, questions, or order issues, please contact me through Ko-fi messaging or the contact method listed on my profile.
I aim to respond within 2–5 business days.
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10. Recommended Extras Many Creators Forget
Privacy Notice: Customer information is used only for order fulfillment and support.
Age Requirement: Customers must be at least 18 years old or have parental permission.
AI Usage Disclosure: State whether products contain AI-generated content.
Commercial License Terms: Separate personal and commercial use clearly.
No Guaranteed Results Clause: Important for templates, guides, educational content, coaching, or business resources.
EU Consumer Notice: If selling digital goods to EU customers, explicitly state that by downloading immediately, they may lose their statutory right of withdrawal where applicable under local law.
These terms are broad enough for most Ko-fi shops while remaining customer-friendly and legally sensible. For high-volume sales, business coaching, software, or international physical products, it's worth having the policies reviewed by a legal professional familiar with your jurisdiction.
By purchasing from this shop, you agree to the terms outlined below. Please read all product descriptions carefully before placing an order. All prices are listed in the applicable currency shown at checkout. Taxes, fees, and shipping costs will be displayed before payment is completed.
If you have any problems or questions, please contact the shop owner via social media or email: [email protected]
---
2. Digital Products Policy
Delivery:
Digital products are delivered electronically through weebly after successful payment processing. Customers are responsible for providing a valid email address and maintaining access to their account.
If you experience download issues, please contact me within 14 days of purchase.
Usage License:
Unless otherwise stated, purchases are for personal, non-exclusive use only.
You may not:
Resell, redistribute, or share purchased files.
Upload products to file-sharing websites.
Claim the work as your own.
Use products for commercial purposes without explicit permission.
Commercial licenses, if available, will be clearly stated on the product page.
---
3. Physical Finished Products Policy
Processing Time:
Orders are typically processed within 3–7 business days unless otherwise stated.
Processing times may increase during holidays, promotions, or periods of high demand.
Shipping:
Estimated delivery times:
Germany: 3–10 business days
International: 1–8 weeks
Delivery estimates are not guaranteed and may be affected by customs processing, postal delays, weather events, or other circumstances outside my control. Customers are responsible for ensuring their shipping address is accurate before placing an order. Shipping is not insured and will not be refunded in the event of loss. Insured shipping is available for a higher price. For bulk orders, questions or shipments to countries not listed, please contact me *BEFORE* placing your order. International shipping is available.
Customs and Import Fees:
International buyers are responsible for any customs duties, import taxes, VAT, or related fees required by their country.
---
4. Preorder Policy (If Applicable)
Before Ordering: Please review the preorder description carefully to ensure your request falls within the offered scope.
Revisions: Reasonable revisions are included as specified in the commission listing.
Additional revisions or major changes after approval may incur extra fees.
Completion Time:
Preorder timelines vary depending on complexity and workload. Time specifications are included in the product description. Estimated completion times are not guarantees.
Usage Rights:
Unless otherwise agreed in writing:
The creator retains copyright ownership.
Clients receive personal-use rights only.
Commercial use requires a separate agreement.
I may display completed preorders and commissions in portfolios, galleries, or social media unless otherwise agreed.
---
5. Refund Policy
Digital Products:
Due to the nature of digital goods, all digital product sales are generally final and non-refundable once files have been delivered or downloaded.
Refunds may be considered if:
The product was not delivered.
A duplicate payment occurred.
The product is significantly different from its description.
Physical Products:
Refunds or replacements may be offered if:
The item arrives damaged.
The wrong item was sent.
The package was insured and is lost in transit (subject to carrier confirmation).
Claims must be submitted within 14 days of delivery.
Photographic evidence may be required.
Preorders:
Refunds for Preorders are handled as follows:
Before work begins: Full refund.
After work has started: Partial refund based on completed work.
After final delivery: No refund.
---
6. Cancellations
Orders may be canceled before processing or production begins.
Once fulfillment has started, cancellation requests may be denied.
---
7. Chargebacks
Customers agree to contact me first to resolve any issue before initiating a chargeback or payment dispute.
Fraudulent chargebacks may result in refusal of future service.
---
8. Limitation of Liability
To the maximum extent permitted by law, my liability is limited to the amount paid for the purchased product or service.
I am not responsible for indirect, incidental, or consequential damages resulting from the use of products purchased through this shop.
---
9. Contact
For support, questions, or order issues, please contact me through Ko-fi messaging or the contact method listed on my profile.
I aim to respond within 2–5 business days.
---
10. Recommended Extras Many Creators Forget
Privacy Notice: Customer information is used only for order fulfillment and support.
Age Requirement: Customers must be at least 18 years old or have parental permission.
AI Usage Disclosure: State whether products contain AI-generated content.
Commercial License Terms: Separate personal and commercial use clearly.
No Guaranteed Results Clause: Important for templates, guides, educational content, coaching, or business resources.
EU Consumer Notice: If selling digital goods to EU customers, explicitly state that by downloading immediately, they may lose their statutory right of withdrawal where applicable under local law.
These terms are broad enough for most Ko-fi shops while remaining customer-friendly and legally sensible. For high-volume sales, business coaching, software, or international physical products, it's worth having the policies reviewed by a legal professional familiar with your jurisdiction.